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Privacy Policy

Mavuno Privacy Policy - 1st Issue August 2024

Introduction

Welcome, Karibu, La bienvenida to the Mavuno Organics Kenya Limited Privacy Policy. We are guided by Kenya’s laws on data protection on natural person’s rights to privacy and we are committed to protecting the privacy of persons with whom we interact with in our website. We have a demonstrable commitment, and recognize the need to respect and protect information that is collected or disclosed to us. This policy outlines how we collect personal data when you visit Mavuno’s website and informs you about your privacy rights.

Rights of data subject

The rights of the Policy are highlighted below. Please get in touch with us at info@mavunoorganics.com in the event you desire to exercise the rights indicated and/or have a query related to the use of your personal data subject to the applicable laws:

  1. Be informed of the use to which your personal data will be put.
  2. To request access and obtain a copy of your personal information.
  3. To request rectification or erasure.
  4. To restrict the processing of your personal information.
  5. If applicable, to data portability.
  6. In certain circumstances, you may also have the right to object to processing your personal information.

 

However, in some instances, we may request specific information from you to ascertain your identity to establish your right to exercise the right requested or in the event that further information is required to process your request. We may also refuse to comply with your request where it is determined that it is factually unfounded or does not merit a legal basis.

Personal information we collect and process

When you visit, use, or navigate our products or business information, we may process personal information depending on how you interact with the Mavuno Organics Kenya Limited website and its links.

Contact information includes address, email address, telephone number, and your communication preferences.

Identity information would include natural persons’ names appearing, title and username or similar identifiers, and technical data types.

We collect the personal data above through various means.

In some regions of the website, through official emails and contact forms or make general enquiries.

You may also interact with us through various platforms via links provided on the website.

We may also ask you for further information to enable us to provide the required assistance. Providing any information requested is voluntary.

We may receive information from public databases, marketing partners, social media platforms, and other outside sources.

We do not process sensitive personal information.

How we keep your information safe

We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal or modify your information.

How we use your personal data

Mavuno’s privacy policy on the use of your personal data is guided by the following tenets:

  1. Lawfulness, fairness, and transparency
  2. Purpose Limitation: Personal data will only be collected for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes as stipulated here-in.
  3. Data Minimization
  4. Accuracy
  5. Integrity and Confidentiality
  6. Non-transferability outside Kenya except where we have obtained consent or we have the guarantee of adequate data protection safeguards.

Sharing of information with third parties

We will only use your personal data for our internal business purposes, some of which are mentioned above. We do not sell any of your personal data to third parties. However, we may disclose your information to the following entities:
  • Service providers: We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider but legal conformities to personal data and privacy to be adhered to.
  • Other third parties: We will provide your personal data in order to comply with applicable law or respond to valid legal processes, protect our clients, company’s property and rights.

Changes to the Privacy Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.